IT support for businesses
Someone who answers the phone and knows your setup
Day-to-day IT support for small and medium-sized companies. Remote support straight away, a named contact, Danish support and a fixed monthly price.
400+ customers · Support in DK, UK and US · Børsen Gazelle 2026 · AAA · D-mærket
Companies that have chosen BitTech
Priced to your needs — get a concrete quote through a free IT check.
Get a free IT check →IT support for businesses is mostly about somebody answering the phone.
When mail stops working on a Monday morning, a technical discussion is not what is needed. What is needed is someone who knows the setup, can look at the screen, and get it working again.
We provide day-to-day IT support for small and medium-sized companies in Denmark. Staff have one place to turn, and you have a named contact who does not need the whole thing explained from scratch each time.
What you get
Help for your staff
When something does not work — the printer, the mail, access to a file — staff have one place to call or write to.
Remote support straight away
Most problems are solved by looking at the screen together. We come out when it is needed.
Onboarding and offboarding
A new employee needs a computer, accounts and access. Someone leaving needs shutting down properly. We handle both.
Updates and maintenance
Machines and software are kept updated, so security holes do not stay open for months.
Backup that is tested
Backup only helps if it can be restored. We test it, rather than assuming.
Documentation of your setup
We write down how things fit together, so the knowledge does not live in one person's head.
How it works
Simple process, professional result
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1
The employee gets in touch
Call or write. There is no form that has to be filled in correctly before anyone looks at it.
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2
We look at it with them
Most cases are solved by remote support, where we see what the employee sees. That is faster than explaining over the phone.
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3
We come out if needed
If it is hardware, network or something requiring hands on it, we drive out.
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4
We write down what happened
So it can be solved faster next time — including when a different colleague of ours picks it up.
Product information
- Manufacturer
- BitTech IT ApS
- Data storage
- Danmark
- GDPR compliance
- Yes, fully compliant
- Available languages
- Danish, English
Why choose BitTech
Most companies have tried both extremes: the local all-rounder who cannot be reached, or the large supplier where you are a case number.
We know your setup
A named contact means you do not start from scratch with every enquiry
Fixed price rather than hourly billing
You should not have to weigh up whether a problem is big enough to call about
Support in Danish
From people based in Denmark who set the systems up themselves
We take the small things too
They are often what costs the most time overall
We build it ourselves — so we can do more
Most IT firms resell other people's tools. We develop our own:
BitTech Customer Portal →
Your M365 administration in one place — users, licences, security and devices.
CYOD portal →
Employees order their own equipment, tied into your HR and onboarding flow.
PhishGuard →
AI check of suspicious email, right inside Outlook.
DomGuard →
Monitoring and security for your domain and email.
And we are D-mærket certified ourselves — we have been through the whole compliance journey.
We do not put customers in boxes. We tailor the solution — and we built the tools that make it hold together.
IT support, even when you grow beyond Denmark's borders
Most local IT firms stop at the Danish border. We do not. We support companies with offices and staff abroad — and we already do so in practice for international customers across several countries.
- Danish, UK and US phone numbers Your staff call locally.
- Extended hours covering the US East Coast Support in their time zone, not just ours.
- Website and customer portal in several languages Onboarding and self-service in your staff's own language.
- On-site by agreement in both Denmark and the US We come out where it is needed.
- One IT partner across countries Instead of a new IT firm in every country.
Your IT partner — also when you cross the border.
„We were faced with choosing between several IT specialists, but chose a collaboration partner who could deliver everything we need, and thereby give us greater flexibility.“
Frequently asked questions
Answers to the most common questions about IT support for businesses
What does IT support cost for a business?
How quickly do we get help?
Can you help even though we are only a few people?
Do we need a service agreement to get support?
Do you also help with new employees?
What if our problem sits with another supplier?
Is there a commitment?
How quickly can we get started?
Free IT check (worth DKK 2,500)
No long commitment
Move your plan up or down
Reply within 24 hours on weekdays
Onboarding and migration are priced as a fixed project, so you know exactly what it costs — and day-to-day running is cheap and predictable afterwards.
Ready for an IT partner that just works?
Get a free IT check, and we will map your setup and recommend the right solution.
„Call me directly.“
Kenneth Bjerre Sanderhoff
Chief Commercial Officer
Support Mon–Thu 08:00–16:30 · Fri 08:00–15:30 · on-call line outside opening hours
Request a quote for IT support
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