BitTech Customer Portal
Your Microsoft 365 administration in one place
BitTech Customer Portal gives you full control over users, licenses, security and devices - without having to wait for support.
400+ customers · Support in DK, UK and US · Børsen Gazelle 2026 · AAA · D-mærket
Companies that have chosen BitTech
From DKK 250/month
Get full control over your IT services around the clock.
BitTech Customer Portal is your personal digital dashboard, where you can manage all IT agreements, monitor system status and get quick support.
With our intuitive customer portal, you save time on administration and get instant access to important information about your IT infrastructure. Create support tickets, track solution processes and receive proactive notifications - all gathered in one place for maximum efficiency.
What you get
User administration
Add users to groups and distribution lists, create shared mailboxes and offboard employees — all in a few clicks.
Licence overview
See exactly how many licences you have and how many are in use, and order more directly from the portal.
Device overview
Get an overview of all your managed devices — computers, tablets and phones. Filter by country or device type.
Operations status
Follow the status of all your critical systems in real time. See whether everything is running as it should, or whether maintenance is planned.
RMA and fault reporting
Report defective devices directly in the portal. Upload photos of damage and a support case is created automatically.
Shared mailboxes
Create, manage and delete shared mailboxes. Add or remove users in a few clicks.
Calendar sharing
Share calendars between employees directly from the portal — no complicated setup.
Battery monitoring
Monitor the battery health of your laptops. Identify devices that need replacing before they fail.
How it works
Simple process, professional result
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1
Needs Analysis
We map your current support and communication needs
-
2
Portal Setup
We configure the customer portal with your branding and customize the functionalities
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3
User Access
We create accounts and train your team in the portal's functions
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4
Ongoing Support
We ensure the portal runs optimally and help with any questions
Product information
- Manufacturer
- BitTech IT ApS
- GDPR compliance
- Yes, fully compliant
- Available languages
- Dansk, Engelsk, Tysk, Italiensk
How we help you
With BitTech Customer Portal, your business gains the freedom to act quickly and efficiently. When a new employee starts, you can create user accounts and assign licenses instantly. If an employee leaves the company, you can immediately deactivate access and secure your data - all from a single, user-friendly platform.
Our portal also gives you valuable insight into your IT finances. You can track license consumption, monitor device status, and optimize your IT investments based on real data. This means better budget management and fewer surprises on the IT bill.
We ensure that the platform is always updated and secure, so you can focus on what you do best - driving your business forward.
Why choose BitTech
It is not the product alone that decides whether it works. It is who sets it up — and who picks up when something goes wrong.
People who know you
A fixed contact at BitTech. You talk to an engineer, not a ticket number.
Local support
Support Mon–Thu 08:00–16:30 and Fri 08:00–15:30, with an on-call line outside opening hours.
Certified specialists
Microsoft Solutions Partner and D-mærket certified. We document what we do.
One partner
Operations, security, licences and hardware in one place — instead of a vendor for each.
We build it ourselves — so we can do more
Most IT firms resell other people's tools. We develop our own:
BitTech Customer Portal →
Your M365 administration in one place — users, licences, security and devices.
CYOD portal →
Employees order their own equipment, tied into your HR and onboarding flow.
PhishGuard →
AI check of suspicious email, right inside Outlook.
DomGuard →
Monitoring and security for your domain and email.
And we are D-mærket certified ourselves — we have been through the whole compliance journey.
We do not put customers in boxes. We tailor the solution — and we built the tools that make it hold together.
IT support, even when you grow beyond Denmark's borders
Most local IT firms stop at the Danish border. We do not. We support companies with offices and staff abroad — and we already do so in practice for international customers across several countries.
- Danish, UK and US phone numbers Your staff call locally.
- Extended hours covering the US East Coast Support in their time zone, not just ours.
- Website and customer portal in several languages Onboarding and self-service in your staff's own language.
- On-site by agreement in both Denmark and the US We come out where it is needed.
- One IT partner across countries Instead of a new IT firm in every country.
Your IT partner — also when you cross the border.
„We use the portal daily to add new employees to groups. What previously required a support request and waiting time, we now handle ourselves in 30 seconds.“
Frequently asked questions
Answers to the most common questions about BitTech Customer Portal
What can we manage ourselves in the customer portal?
What does the customer portal cost?
Does the portal require technical knowledge?
How do we log in — and is it secure?
Can we still contact support as usual?
How quickly can we get started?
Is there a commitment?
Free IT check (worth DKK 2,500)
No long commitment
Move your plan up or down
Reply within 24 hours on weekdays
Onboarding and migration are priced as a fixed project, so you know exactly what it costs — and day-to-day running is cheap and predictable afterwards.
Ready for an IT partner that just works?
Get a free IT check, and we will map your setup and recommend the right solution.
„Call me directly.“
Kenneth Bjerre Sanderhoff
Chief Commercial Officer
Support Mon–Thu 08:00–16:30 · Fri 08:00–15:30 · on-call line outside opening hours
Get a no-obligation quote
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